Hotel Motel One Bonn-hauptbahnhof

We had an overall good experience. The hotel was clean and well kept. The room was clean. The front desk staff was ver helpful. The breakfast buffet was very good; simple but good. The location of the hotel was excellent - you can walk out of the back and are within walking distance to shops, restaurants, sightseeing- the hotel is at the edge of a pedestrian only streets. Only complaint, and a big one, is that our A/C did not work and never got fixed after multiple requests were made. We stayed five nights. The hotel had no box fans available to borrow. We did not get a discount on the room. Got a one drink voucher for each of us and two 1 liter bottles of water to compensate for the A/C not working.

Our stay here was near perfect. Beautiful and squeaky clean hotel rooms with all amenities. The food is delicious. The staff is super welcoming and helpful. The ones at the receptions always welcome you with a grin. On the day of our checkout and move to Cologne, the staff again at the reception helped us by going out of their way with the right train connections. Hope we get to stay here again. The not-so-good-part was the housekeeping person who kept entering the room without permission by opening the door. This happened twice on the day of check-out, first at 9am and then at 1145 am. When confronted as to why he is repeatedly entering without permission, he pretended he doesn’t understand English and insisted that I speak in Deutsch or Arabic. Do you require language skills to simply knock on the door and not enter the room without permission?

Great hotel . Room 536 over looked the railway station and surrounding area. Even though trains and cars , trams etc whizzing underneath the window you could not hear a thing ! Friendly staff . Beer good . Cosy bar . Spotlessly clean room. Right opposite the main station and only a short walk to the bars and restaurants etc.. it was so good we stayed an extra night . Only 25mins on a train to Cologne too. Great chain of hotels looking forward to our next stay 👍🏼

Beautiful place, new & clean rooms, comfortable and welcoming staff in the bar, reception, cleaners, et cetera. We wanted to go out for dinner one night and the bartender took the time to give us some tips as well as served us some wonderful drinks in a very welcoming bar area. one could see that there was a great terrace area outside although we were there in November so it wasn’t really in use. The breakfast buffet was great as well. We had an absolute wonderful stay and would choose this accommodation again in a a heartbeat. I don’t have any things that I thought could use improvement.